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Data Governance in a Social World — A Fresh Perspective

With the European Union’s General Data Protection Regulation (GDPR) now in force, business leaders around the world are paying closer attention to how data is governed, collected and shared. This is a...

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Everything a Marketer Never Wanted to Know About Data Governance (But Should)

I’ve had an interesting career journey. I spent the first 20 years as either a data management/data governance practitioner, or industry analyst covering the data management space – and only the last...

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Update Your LinkedIn: You’re a Customer Experience Steward

Customer-centric sales and marketing. Customer success. Customer engagement. Customer Journey mapping. Personalized marketing. Customer intimacy. Sentiment analysis. 360-degree view of customer. I’d...

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The How: Leveraging Your Data as a Competitive Advantage

Most senior business leaders today understand that data is a core business asset. They also understand that they need to leverage it for better business outcomes. What they don’t necessarily understand...

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GDPR: It’s Time to Focus on Your Customers

The GDPR is not a prescriptive regulation. That is, it does not specify exactly what you must do. Instead it lays out some principles and grants extensive rights to data subjects. As a result, we have...

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Data Governance: From Jumping the Shark to Growing the Beard

Many have heard the phrase “Jump the shark,” which refers to the moment when a TV series has passed its prime and starts to go downhill in quality – fast. Those of us old enough to remember the TV...

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Big Data Governance: 4 Steps to Scaling an Enterprise Data Governance Program

Big Data projects demand a big data governance strategy. You need to unite disconnected teams, shatter data silos, and integrate all manner of applications and systems. This is a world away from...

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Data Governance vs. Data Management: What’s the Difference?

I’m often asked if there is a difference between data governance and data management. The answer is yes—but they are related.   Data governance is the definition of organizational structures, data...

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Transforming Analytics with Data Governance

I grew up near Johnstown, Pennsylvania, a city that’s known for one very unfortunate incident—the Johnstown Flood of 1889. And it carries several lessons that are just as important when developing...

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Data Lake Governance, the Data Marketplace, and the Never-Ending Quest to...

Recently, I read an insightful report from McKinsey and Company titled, “Catch them if you can: How leaders in data and analytics have pulled ahead.” From the title alone, I was hooked. Throughout the...

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